If you haven't received a tracking number for your online order yet, it means that we are still working on dispatching your parcel. Orders are dispatched from our warehouse as soon as possible, usually within 1 to 3 business days of you placing your order.

Orders are not dispatched on weekends.

Dispatch may take longer during sale periods due to high order volumes. As soon as your order leaves the warehouse you will get an email with the tracking information.

Please see more information on shipping and delivery times below.

If you would like more information or assistance with this matter, please get in touch with ABOARD Support here, we will be happy to look into this further for you.

Australia Shipping and Delivery times:

Delivery time after dispatch is approximately 2-4 business days within Australia

USA Shipping and Delivery times:

Delivery time is approximately 7-10 days for West Coast, USA
Delivery time is approximately 7-10 days for East Coast, USA

All countries other than Australia & USA Shipping and Delivery times:

Delivery time after dispatch is approximately 5-10 days via Australia Post International Express, for faster shipping select DHL Express (additional costs apply)

Australia Shipping

Free AusPost Express shipping on orders over $200 AUD

$10 Standard AusPost on orders under $200 AUD

$20 AusPost Express Delivery on orders under $200 AUD

AusPost Express Delivery time after dispatch is approximately 2-4 business days* within Australia

AusPost Regular delivery time after dispatch is approximately 2-8 business days* within Australia

Please note:

• All orders are dispatched out of our warehouse in Melbourne, Australia.
• ABOARD will dispatch orders on business days only. Business days are Monday to Friday. Please take this into account when placing orders over the weekend.

International Shipping - countries other than Australia

If you would like further information on our shipping destinations, please click here to get in touch.

ABOARD reserves the right to change or amend these terms without notice.

Australia:

AusPost Express delivery time after dispatch is approximately 2 to 4 business days within Australia.

Please note:

• Sale periods such as Christmas, Mid Year Sales and Black Friday may see increased delivery times
• All orders are dispatched out of our warehouse in Melbourne, Australia.
• ABOARD will dispatch orders on business days only. Business days are Monday to Friday. Please take this into account when placing orders over the weekend. 

All of the orders placed on our Australian website are dispatched from our warehouse in Melbourne, Australia.